Hotel Rosso Karuizawa

Excellent service. When I could not check in yet because it was not time, I left my luggage and went out. When we came back, our luggage was already jn the room. The room was spacious, modern and comfortable. Amenities were all free to take in the lobby area, which encouraged sustainably for tourists to take only what they need. Laundry self service was good too and convenient. We could get free cookie, waffles and drinks every night where the dining area would be transformed into a games room. The fire place was cosy and welcoming too. And my kids loved to find the hotel mascot (Rosso-Kun) around the hotel and got a treat upon finding it. The shuttle service was so convenient to the ski centre and train station. A lawson store is just next to the hotel too. The hotel also has a drying room for ski equipment. Really excellent and nothing more i can ask for. Breakfast was healthy and yummy. Loved the simple breakfast everyday.

The hotel location is just an easy flat 6 min walk from the JR shinkansrn station. It's a lovely little hotel with new facilities, and the hot water pressure through the rain shower is excellent. I had the family toom, which was very spacious. The free breakfast was nasic, but very sufficient. And on top of it all, the staff eas ALWAYS courteous and helpful, ftom having our room key ready when we returned before we even asked, and providing color prints of nus schedules and recommendations. I can't recommend Hotel Rosso enough for a stay in Karuizawa.

Beds were extremely comfortable. Room was fantastic in size. There were drinks for most of the day to help yourself to. There were games in the evening for anyone to play. Chess, reversi, Go, etc. Washing machine and dryer was a plus and breakfast had a reasonable spread. Staff were extremely attentive and friendly. Location is walking distance to the train station and walking distance to the outlet mall. Also possible to walk to the old town. Parking was easy. There was a Lawson right next door and a huge Family Mart 3 mins away. 100% recommend.

1. Quiet location and only 5 minutes walk to the car rental and 10 minutes walk from JR and Coach station. 2. There is a convenient store Lawson right behind the hotel. 3. I enjoyed my Breakfast. Even though it is not a buffet I still think it is a good selection of different types of food including curry + rice, salad, boiled eggs, coffee, etc. 4. Staff was very helpful and friendly. I was impressed that one of the staff welcome you at the front door and also showed me how to use their paid laundry service.

We really like this hotel as the room was much bigger after staying in Tokyo. Nice quiet neighbourhood and just a short walk from Karuizawa Station (7 mins walk). We stayed 5 nights. Breakfast was more than sufficient. The hotel has shuttle to the Karuizawa train station and the ski centre but we walked everyday. Our room faced the front of the hotel and we were lucky - we experienced our first snow fall! even though we have seen lots of snow before but not a heavy snowfall. It was wonderful to see the change in landscape - to a white winter wonderland! Karuizawa is nice - it is slower paced and not crazily crowded. We made daytrips to Yuzawa, Kogen Church etc. There is a premium outlet beside the train station, a Lawson outlet just behind the hotel - so convenient. Buses, taxis, lockers are all located near the train station (walking distance)